One of the most hit topics on this site is when I reference or discuss phone calls. Review the linked reference here and see if you learn anything. I sure did. With the right tones, keypresses, phone numbers, and know-how, you can skip through or cut off long-winded automated voice systems and humans, access web services by voice, and smartly screen incoming calls. Check out our picks of the 10 best telephony techniques for getting more done in less time over the phone.
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